Q: WHERE IS MY ITEM???
A: Since we are a made to order company, we are making your items after your order them. There is a 1-14 day creation period, then your items are shipped. You will receive a confirmation shipping email with a tracking number once your order has shipped.
Q: I was charged for my order but I've never received a tracking number. What's going on with my order?
A: Because every order is made to order (treated like a custom order) we do charge your account before beginning the manufacturing process. It then takes our manufacturer about 7-14 business days to produce the items. When they are finished they ship them to us and when we get them we ship them to you. When they leave our warehouse on their way to you, you will receive a tracking number from us via email.
Q: Why isn't my tracking number working?
A: Often, tracking numbers will only function on domestic orders, as foreign postal systems will not update the location of the package in our carriers' systems. International shipping usually takes 2-4 weeks, so you can estimate that it will take about that long from the time your package ships until you will receive it.  If your order is domestic and the tracking number doesn't work, please let us know so we can make sure that your items were properly shipped.
Q: Is there a customer service telephone number that I could call?
A: We do not currently have a dedicated phone line for customer service. Please email us at achievefashions@gmail.com in order to receive prompt customer service. Include your order number in the email, if applicable, so we can quickly answer your questions.
Q: I received a tracking number but only part of my order is listed! What happened to the rest of my stuff?
A: Beloved Shirts often ships orders in separate packages because we ship as soon as your items are finished being produced, but the different items are not always ready at the same time. By shipping separately we get as much to you as quickly as we can. Don't worry, we're still going to send you the rest of your order!
Q: I want to find the perfect size, where can I find that information?
A: To the right of each item online you will see a tab that says "Sizing Chart." All the information you need should be listed there with graphics to help as well.